Client Relationship & Account Executive

  • Job Reference: AE-MR-L
  • Date Posted: 22 April 2021
  • Recruiter: Excel Recruitment
  • Location: Central London
  • Salary: On Application
  • Sector: Administration, Customer Service, Marketing & Communications, Account Management
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Marcus Ratcliff
  • Email: marcus@xlrecruit.com

Job Description

This dynamic and well-respected membership benefits organisation is looking to recruit a Client Relationship & Account Executive to manage a diverse portfolio of clients, taking time to understand their business needs and provide first-class service in ensuring their requirements are met.

Key Responsibilities of the Client Relationship & Account Executive:

  • Initiate and develop relationships with a range of clients, coordinating review meetings and implementing action points that arise.
  • Prepare relevant statistics and reports, including on website monitoring data, for presentation to clients in a range of formats.
  • Tailor, agree, and implement a marketing strategy for each client.
  • Take ownership of the management and reporting of commercial KPIs for own client portfolio.
  • Oversee the renewal of contracts with clients.
  • Provide exemplary customer service to clients, resolving issues and answering queries.
  • Stay abreast of new products, sharing beneficial developments with clients.

Skills, Qualifications, and Experience:

  • Educated to degree standard, or with equivalent experience.
  • At least two years’ experience within a fast-paced client support environment .
  • Positive outlook and naturally client-centric approach.
  • Strong interpersonal skills, with excellent written and spoken communication skills.
  • Ability to manage own workload and act under own initiative.

Salary and Details:

  • £27,000 per annum, rising to £28,500 after 6-month probation.
  • Permanent, full time position.
  • Company-wide bonus, dependent on performance.


To be considered for this interesting career-development opportunity, please send your latest CV to the details below to find out more.

If your application is successful you will be contacted by a consultant within five working days.