EdTech and IT Executive

  • Job Reference: EDT-MR-L
  • Date Posted: 17 November 2020
  • Recruiter: Excel Recruitment
  • Location: North-West London
  • Salary: On Application
  • Sector: Education, I.T. & Communications
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Marcus Ratcliff
  • Email: marcus@xlrecruit.com

Job Description

This prestigious higher education institution, based in North-West London, is looking to recruit an EdTech and IT Executive to their IT team, maintaining existing IT infrastructure, providing 1st-line IT support, and collaborating with internal stakeholders to provide further solutions for digital teaching.

Key Responsibilities for the EdTech and IT Executive:

  • Manage, respond to, and effectively prioritise incoming IT queries in-person and remotely, by email and telephone.
  • Provide IT troubleshooting and support for network-related issues.
  • Engage with internal staff to ensure that solutions for digital and hybrid teaching are robust and fit-for-purpose.
  • Support troubleshooting and implementation for the organisation’s Learning Management System, Blackboard.
  • Oversee the set-up and maintenance of AV and video conference facilities in a flexible manner.
  • Order computer consumables and maintain accurate records and documentation.

Qualifications, Skills and Experience required:

  • CompTIA A+ certification, or equivalent experience.
  • Windows 10 deployment troubleshooting and configuration, as well as MS Office knowledge.
  • CompTIA Network+, or equivalent experience
  • AV systems experience, both deployment and troubleshooting.
  • Proactive, motivated and with excellent interpersonal skills.
  • Experience in supporting LMS - ideally Moodle, Blackboard, and others.

Salary and Term:

  • Up to £30,000 per annum.
  • Permanent position.

If you are interested in this role, and have the relevant skills and experience, please send your CV to Marcus today.