Membership Administrator

  • Job Reference: STA-MR-L
  • Date Posted: 15 March 2023
  • Recruiter: Excel Recruitment
  • Location: Central London
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Administration
  • Job Type: Temporary
  • Duration: Up to 6 months
  • Work Hours: Full Time
  • Contact: Marcus Ratcliff
  • Email:

Job Description

A professional membership organisation based in central London is looking to recruit a Membership Administrator to provide excellent customer service and administrative support to existing members undertaking further professional qualifications.

Key Responsibilities of the Membership Administrator:

  • Ensure a high level of customer service to members and prospective members while providing administrative support and guidance on a range of qualification-related concerns.
  • Act as first point of contact for all course-related queries from members.
  • Ensure that qualification information on online channels and website, such as policy documents and guidance, is accurate and up-to-date.
  • Provide secretarial support to related committees, including drafting and circulating agendas and recording minutes.
  • Support the success of related projects, including by organising events and liaising with external regulatory bodies.

Skills, Qualifications and Experience for the Membership Administrator:

  • Educated to degree standard or equivalent.
  • Experience working in a fast-paced administrative environment, with a customer-focused outlook.
  • CRM/database input and data management experience is desirable.
  • Strong MS Office skills, particularly in Word and Excel.
  • Excellent communication and interpersonal skills.

Salary and Duration:

  • c£15 per hour
  • Full-time, temporary role due to start immediately and last for up to 6 months.
  • Central London-based and hybrid, with some provision for remote working


For more information and to apply for this vacancy please email your CV to Marcus today.