Membership Training Administrator

  • Job Reference: STAPT-MR-L
  • Date Posted: 31 May 2022
  • Recruiter: Excel Recruitment
  • Location: Central London
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Administration
  • Job Type: Contract
  • Work Hours: Full Time
  • Contact: Marcus Ratcliff
  • Email: marcus@xlrecruit.com

Job Description

A professional membership organisation based in central London is looking to recruit a Membership Training Administrator to provide excellent customer service and administrative support to existing members undertaking further professional qualifications.

Key Responsibilities of the Membership Training Administrator:

  • Ensure a high level of customer service to members and prospective members while providing administrative support and guidance on a range of qualification-related concerns.
  • Act as first point of contact for all course-related queries from members.
  • Ensure that qualification information on online channels and website, such as policy documents and guidance, is accurate and up-to-date.
  • Provide secretarial support to related committees, including drafting and circulating agendas and recording minutes.
  • Support the success of related projects, including by organising events and liaising with external regulatory bodies.

Skills, Qualifications and Experience for the Membership Training Administrator:

  • Educated to degree standard or equivalent.
  • Experience working in a fast-paced administrative environment, with a customer-focused outlook.
  • CRM/database input and management experience is desirable.
  • Strong MS Office skills, particularly in Word and Excel.
  • Excellent communication and interpersonal skills.

Salary and Duration:

  • c£28,000-£29,000 pro rata.
  • Part-time role, 17.5hrs per week, flexible schedule.
  • 4-month fixed-term contract.

For more information and to apply for this vacancy please email your CV to Marcus today.