• Job Reference: QA-MR-L
  • Date Posted: 7 December 2017
  • Location: Central London
  • Salary: On Application
  • Sector: Administration
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Marcus Ratcliff
  • Email: marcus@xlrecruit.com
  • Telephone: 020 7404 1010

Job Description

A professional membership organisation is looking to recruit a Qualifications Administrator to provide wide-ranging support to its qualifications and membership departments.

Key Responsibilities:

  • To respond to qualification and membership enquiries, providing excellent customer service at all times.
  • To assist with following up and resolving any customer complaints.
  • To help maintain the membership database and extract, analyse and produce reports from it.
  • To stay abreast of and adhere to standard procedures and quality control processes.

Qualifications, Skills and Experience:

  • Educated to degree standard or equivalent.
  • Previous experience in a similar role.
  • Excellent communication and customer service skills, including relevant experience.
  • Strong IT skills, including Word, Excel, PowerPoint and Outlook.
  • Good organisational skills, with the ability to prioritise a demanding workload

Salary and Benefits:

  • c£21,500 pa

A consultant will contact you within 5 days if you are successful with your application.

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