A professional membership organisation is looking to recruit a Qualifications Administrator to provide wide-ranging support to its qualifications and membership departments.
- To respond to qualification and membership enquiries, providing excellent customer service at all times.
- To assist with following up and resolving any customer complaints.
- To help maintain the membership database and extract, analyse and produce reports from it.
- To stay abreast of and adhere to standard procedures and quality control processes.
Qualifications, Skills and Experience:
- Educated to degree standard or equivalent.
- Previous experience in a similar role.
- Excellent communication and customer service skills, including relevant experience.
- Strong IT skills, including Word, Excel, PowerPoint and Outlook.
- Good organisational skills, with the ability to prioritise a demanding workload
Salary and Benefits:
A consultant will contact you within 5 days if you are successful with your application.
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