This educational institution are recruiting a Senior Exam Results Administrator to provide high level administrative support to the team and take responsibility for ensuring consistent, fair customer service is provided.
- Logging and processing requests for exam result reviews and remarks.
- Liaising with academic specialists and experts, and organising remarks with examiners.
- Analysing data on reviews, remarks and referrals.
- Supervising the Exam Results Administration team.
- Providing excellent customer service and communication to complainants and appellants.
Qualifications, Skills and Experience:
- Educated to degree level or equivalent.
- Highly organised, efficient and able to manage and prioritise own workload.
- The ability to analyse data and information.
- Strong IT skills, proficient in all MS Office applications.
- Experience in a supervisory or team leader position is desirable.
If you are interested in this position and have relevant skills and experience, please send your CV to Alice today.