Senior Exam Results Administrator - c£27,500 pa

  • Job Reference: SERA-AD-L
  • Date Posted: 28 August 2019
  • Recruiter: Excel Recruitment
  • Location: London
  • Salary: £27,500
  • Sector: Administration, Education
  • Job Type: Permanent
  • Work Hours: Full Time
  • Contact: Alice Duddridge
  • Email: Alice@xlrecruit.com
  • Telephone: 020 7404 1010

Job Description

This educational institution are recruiting a Senior Exam Results Administrator to provide high level administrative support to the team and take responsibility for ensuring consistent, fair customer service is provided.

Key responsibilities:

  • Logging and processing requests for exam result reviews and remarks.
  • Liaising with academic specialists and experts, and organising remarks with examiners.
  • Analysing data on reviews, remarks and referrals.
  • Supervising the Exam Results Administration team.
  • Providing excellent customer service and communication to complainants and appellants.

Qualifications, Skills and Experience:

  • Educated to degree level or equivalent.
  • Highly organised, efficient and able to manage and prioritise own workload.
  • The ability to analyse data and information.
  • Strong IT skills, proficient in all MS Office applications.
  • Experience in a supervisory or team leader position is desirable.

If you are interested in this position and have relevant skills and experience, please send your CV to Alice today.